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Company Policies & FAQ's

 

We accept the following forms of payment through PayPal:

  • American Express

  • Discover

  • MasterCard

  • Visa

  • Online Checks


Shipping Information
All U.S. orders are shipped via U.S.P.S. Priority Mail. We have a flat shipping rate of $7.50 per order.

Customer Privacy Policy
We never sell or share our customer information.

Contest Privacy Policy
Concerning Mamaw's House contests: Your information is never shared, sold, or given away.

Concerning our sponsorship in offsite contests: At times we may enter into contest agreements with other companies where
the sharing of your info is required. You will be made aware of the fact prior to entering the contest.

FAQ'S

  • Is it safe to use my credit card when placing an order?
    Yes! Your credit card information is collected on a secure server through the magic of PayPal! You're not required to have a PayPal account Please, never send us or anyone else your credit card info in an email.
     

  • Can I pay for my purchases with a personal check?
    You may pay for purchases using an e-check through PayPal. We DO NOT accept local checks for purchases unless payment arrangements are prearranged. Please be aware that any check returned to us for NSF will incur an additional $25 charge added to the original purchase cost.
     

  • What if I'm not happy with my purchase?
    We're confident you will be! However, if for some reason you find you're not satisfied with a purchase from us, please contact us immediately. We'll send you an authorization code and after the package/item is returned to us (within 30 days of original purchase date) with the original shipping receipt, we'll be happy to refund the full purchase price for that product. Shipping charges are not refundable.
     

  • I have allergies. Can I still use Mamaw's House products?
    It depends on the allergy. People who have allergies to synthetic fragrances have the option of ordering everything without added fragrance. We advise people who are allergic to nuts, NOT to use our products. Nut oils play a big part in our formulations, and it's simply not economical for us to offer alternatives that we can be absolutely sure are free from all contact with nut products. Shea Butter and Cocoa Butter are also derived from nuts, so you may want to check with your health care provider before using products containing those ingredients.

Affiliates

  • Earn 10% of all sales that originate from you! When people click on the customized link we'll send you, they're automatically sent to MamawsHouse.com. Any order they place with us within 7 days of the click-through earns you money! Go to http://www.mamawshouse.com/affiliate.htm


We've tried to provide you with the information you may need prior to placing an order with us. If we've left something out or you have any questions, please feel free to contact us.

Becky @ mamawshouse.com (omit the spaces when emailing)

MamawsHouse.com
Corbin, KY 40701
© 2000 - 2009

 

*Disclaimer*
The information contained in this site has not been evaluated by the FDA. Products & info are not intended to treat, cure or prevent any illness, physical condition, or disease.